Privacy policy
Last updated: November 11, 2026
This policy explains what information Barrett Apps ("we") accesses when a Shopify merchant installs one of our apps, how we use it, and how it is removed. It applies to all our apps: PackSure and ScentMap.
What we access
When you install an app, Shopify asks you to approve the permissions it needs.
PackSure
| Permission | What the app reads or changes | Why |
|---|---|---|
| Orders (read, and add tags) | Order number, date, items and quantities, shipping method name, fulfillment status, tracking numbers, tags. It adds a tag ("Packed", or a name you choose) when an order is packed. | To list orders waiting to be packed, check each scanned item, check the shipping label, and mark finished orders. |
| Products (read) | Product and variant titles, SKUs and barcodes. | To match scanned barcodes and tell a wrong item from a wrong size. |
ScentMap
| Permission | What the app reads or changes | Why |
|---|---|---|
| Products (read and write) | Product titles, handles, descriptions and tags. It adds product fields holding the notes (in the "scent_notes" namespace) and tags starting with "note-" (for example "note-vanilla"). It never changes descriptions, titles, prices or your other tags. | To read the fragrance notes in your descriptions, show them on product pages, and power shop-by-note filters. |
| Collections (write) and publications | Creates one automated collection per main note (for example "Vanilla scents") and shows it on your Online Store. | To build note pages. You can remove them from the app at any time. |
Our apps do not read or store your customers' names, email addresses, phone numbers or shipping addresses, and they never contact your customers.
What we store
- Your shop's domain and the access token Shopify issues for the app, so the app can work while you use it.
- PackSure: a count of how many orders your shop packed each month (just a number), to apply your plan's monthly limit.
- ScentMap: for each product, its ID, title, handle and the notes read from its description (plus a fingerprint of the description, to notice edits); the IDs of the note pages it made; and the settings you choose. This is product information only, never customer information.
PackSure's settings (for example, whether your shop ships hazardous materials) are saved inside your own Shopify store as app data, not on our servers.
Order details, and product details other than those listed above, are read from Shopify when you use the app and are not stored in our database. Like most websites, our server keeps short technical logs of requests (such as page addresses, which can include an order's ID) for troubleshooting and security.
Where it is stored
On a server we rent from a hosting provider in the United States, protected by HTTPS, with daily backups kept for 14 days.
Sharing
We do not sell or rent any information, and we do not share it with anyone except as needed to run the app (our hosting provider and Shopify) or when required by law. We use no advertising or tracking cookies.
Deleting your data
- When you uninstall an app, its access token for your shop is deleted. The monthly order count (PackSure) and the product notes and settings (ScentMap) are deleted 48 hours later, with Shopify's shop redaction request.
- ScentMap's note fields, "note-" tags and note pages live in your own store and stay there after you uninstall, so your filters and pages keep working. To remove them, use "Hide notes" and "Remove all note pages" in the app before uninstalling, or delete them in your Shopify admin.
- Shopify's data-protection requests (customer data requests, customer redaction and shop redaction) are honored automatically. Since we hold no customer personal data, customer requests need no further action. A shop redaction deletes everything we hold for that shop.
- You can also ask us to delete your data at any time: support@barrettapps.com.
Data processing terms for merchants
By installing one of our apps you agree to these terms, which form our data processing agreement with you:
- We process your store's data only on your behalf, only to provide the app's features described above, and never sell it or use it for advertising.
- We do not access your customers' names, email addresses, phone numbers or addresses, and we do not contact them.
- Data is sent only over encrypted connections (HTTPS). We keep no copies of order details; the only data we store (your shop's access token, PackSure's monthly order count, and ScentMap's product notes and settings) is held on an access-restricted server.
- Only Barrett Apps staff who maintain the app can access the server, and they keep this information confidential.
- If we become aware of a security incident affecting your data, we will tell you without undue delay at your store's contact email.
- When you uninstall, your data is deleted as described under "Deleting your data".
Changes
If we change this policy, we will update the date above. Significant changes will be announced in the app.